A platform agnostic digital strategy with a future-proof site structure and high-level wireframes.

I led the user experience and creative aspects of a digital strategy project for this leading exchange group. London Stock Exchange came to Concentra wanting a long term plan for internal communications across their offices in the UK, Italy and Sri Lanka. An audit and review was conducted of the existing web landscape from a technical, content and usability point-of-view. I participated in requirements gathering and scoping for new capability that included a user-friendly people directory that was identified as a critical aspect in facilitating better communication across the organization. Primary content and user types were outlined leading to a new site architecture that met the needs of approximately 2,000 employees. I developed detailed wireframes that were used to present back to the board to enable project approval and serve as a roadmap for final design. I helped evolve their internal online capability, offering a better brand experience, consistent UI, and time saving collaborative tools. The final deliverable included a set of digital tools and processes that would facilitate full connectivity and social communication across all geographies.

Client

London Stock Exchange Group

London Stock Exchange Group is a diversified international exchange Group that sits at the heart of the world’s financial community. The Group can trace its history back to 1801 and operates a broad range of international equity, bond and derivatives markets. Through its markets, the Group offers international business, and investors, unrivaled access to Europe’s capital markets.

London Stock Exchange Group is also a leading developer of high performance trading platforms and capital markets software. In addition to the Group’s own markets, over 30 other organisations and exchanges around the world use the Group’s MillenniumIT trading, surveillance and post trade technology.

Headquartered in London, United Kingdom with significant operations in Italy, France, North America and Sri Lanka, the Group employs approximately 2,800 people.

London Stock Exchange  Website: http://www.lseg.com